GE Washer Dryer WPRB9250 User Manual

Safety Instructions . . . . . . . . . . 2–3  
Owner’s Manual  
Operating Instructions  
WPRB9220  
WPRB9250  
Clothes Care Cycles . . . . . . . . . . .8, 9  
Controls . . . . . . . . . . . . . . . . . . . .4, 6  
Controls Features . . . . . . . . . . . . .10  
Cycle Options . . . . . . . . . . . . . . . .11  
Easy Touch Selections . . . . . . . . .5, 7  
Loading and Using  
the Washer . . . . . . . . . . . . . . . .13, 14  
Other Features . . . . . . . . . . . . . . .11  
Quick Start Guides . . . . . . . . . . .4, 6  
Washer Features . . . . . . . . . . . . .8–12  
Troubleshooting Tips . . . . . . .15–18  
Consumer Support  
Consumer Support . . . . . Back Cover  
Warranty . . . . . . . . . . . . . . . . . . . . 19  
As an ENERGY STAR® partner,  
GE has determined that this  
product meets the ENERGY STAR  
®
guidelines for energy efficiency.  
Write the model and serial  
numbers here:  
Model # ______________  
Serial # ______________  
You can find them on the  
bottom right of the washer  
cabinet.  
175D1807P405 49-90142 08-02 JR  
 
For your safety, the information in this manual must be followed to minimize the risk  
of fire or explosion, electric shock, or to prevent property damage, personal injury,  
or loss of life.  
WARNING!  
WHEN USING THE WASHER  
Never reach into washer while it is moving. Wait  
until the machine has completely stopped before  
opening the lid.  
The laundry process can reduce the flame retardancy  
of fabrics. To avoid such a result, carefully follow the  
garment manufacturer’s wash and care instructions.  
Do not mix chlorine bleach with ammonia or acids To minimize the possibility of electric shock, unplug  
Use this  
such as vinegar and/or rust remover. Mixing  
different chemicals can produce a toxic gas which  
may cause death.  
this appliance from the power supply or disconnect  
the washer at the household distribution panel by  
removing the fuse or switching off the circuit  
breaker before attempting any maintenance or  
cleaning. NOTE: Pressing START, STOP or POWER  
does NOT disconnect the appliance from the  
power supply.  
appliance  
only for its  
intended  
purpose as  
described in  
this Owner’s  
Manual.  
Do not wash or dry articles that have been cleaned  
in, washed in, soaked in or spotted with combustible  
or explosive substances (such as wax, oil, paint,  
gasoline, degreasers, dry-cleaning solvents, kerosene,  
etc.) which may ignite or explode. Do not add these  
substances to the wash water. Do not use or place  
these substances around your washer or dryer during  
operation.  
Never attempt to operate this appliance if it is  
damaged, malfunctioning, partially disassembled, or  
has missing or broken parts, including a damaged  
cord or plug.  
WHEN NOT IN USE  
Turn off water faucets to relieve pressure on hoses  
and valves and to minimize leakage if a break or  
rupture should occur. Check the condition of the  
fill hoses; they should be replaced every 5 years.  
Do not attempt to repair or replace any part of this  
appliance unless specifically recommended in this  
Owner’s Manual, or in published user-repair  
instructions that you understand and have the skills  
to carry out.  
Before discarding a washer, or removing it from  
service, remove the washer lid to prevent children  
from hiding inside.  
Do not tamper with controls.  
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.  
SAVE THESE INSTRUCTIONS  
3
 
Quick Start Guide for Model WPRB9220.  
You can locate your model number on the bottom right of the washer cabinet.  
Add detergent.  
Add diluted fabric softener (on models  
with a fabric softener dispenser).  
Loosely load clothes no higher than  
the top row of holes in the washer  
basket. The water level should just  
cover the clothes.  
Select the wash cycle and other wash  
options.  
NOTE: Any time you make a selection that is  
incompatible with the chosen wash cycle,  
the washer will beep twice.  
Change any of the automatic settings, if  
desired, by pressing the pad beneath the  
setting. Higher settings will:  
Fill the washer basket with more water  
Remove heavier soil. The highest  
level is the Stain Wash cycle, with a  
30 minute soak and agitation at the  
beginning of the wash cycle.  
Add cold, warm or hot water  
Spin faster to remove more water for  
shorter drying times  
Close the lid and press START.  
4
 
Easy Touch Selections for Model WPRB9220.  
Your new washer offers the convenience of starting your wash loads with our EASY TOUCH cycles. Make one simple  
selection, and your LOAD SIZE, SOIL LEVEL, WASH TEMPERATURE and SPIN SPEED are automatically set. Then all you  
have to do is press START.  
Cycle  
Wash Speed Description  
WHITES  
HOT  
Fast  
For heavy to lightly soiled white cottons, household linens, work and  
play clothes.  
COLORS  
WARM  
Fast  
For heavy to lightly soiled colorfast cottons, household linens, work and  
play clothes.  
COLORS  
COLD  
Medium  
For non-colorfast cottons and blends, and items that are labeled cold  
wash by the fabric manufacturer.  
EASY CARE  
Medium  
For knits, wrinkle-free and permanent press items.  
ULTRA  
HANDWASH  
Very Slow  
Uses an extra slow speed agitation combined with periods of soak to  
provide a true handwash for all of your delicate washables.  
5
 
Quick Start Guide for Model WPRB9250.  
You can locate your model number on the bottom right of the washer cabinet.  
Add detergent.  
Add diluted fabric softener (on models  
with a fabric softener dispenser).  
Loosely load clothes no higher than the  
top row of holes in the washer basket. The  
water level should just cover the clothes.  
Select one of the three wash methods:  
Press WASH CYCLES to wash according  
to load type  
Press GARMENT CYCLES to wash  
according to clothing type  
Press STAIN CYCLES to wash clothes  
with specific types of stains  
The STAIN CYCLES will provide you with  
tips on pretreating your stain and will then  
automatically select the washer settings for  
the optimum cycle to remove the stain.  
Select the wash, garment or stain cycle by  
pressing the arrow pads (  
) at the  
sides of the display. You can scroll up and  
down through the list of cycles by pressing  
the UP ( ) and DOWN ( ) arrow pads  
beneath the display.  
NOTE: Any time you make a selection that is  
incompatible with the chosen wash cycle, the  
washer will beep twice.  
Change any of the automatic settings,  
if desired, by pressing the pad beneath  
the setting.  
Higher settings will:  
Fill the washer basket with more water  
Remove heavier soil. The highest level  
is the Stain Wash cycle, with a 30 minute  
soak and agitation at the beginning of  
the wash cycle.  
Add cold, warm or hot water  
Spin faster to remove more water for  
shorter drying times  
Close the lid and press START.  
6
 
Easy Touch Selections for Model WPRB9250.  
Your new washer offers the convenience of starting your wash loads with our EASY TOUCH cycles. Make one simple  
selection, and your LOAD SIZE, SOIL LEVEL, WASH TEMPERATURE and SPIN SPEED are automatically set. Then all you  
have to do is press START.  
WASH CYCLES  
The Wash Cycles are optimized according to load type. The chart below will help you  
match the wash cycle setting with your clothing.  
Cycle  
Wash Speed Description  
WHITES  
Fast  
For heavy to lightly soiled white cottons, household linens, work and  
play clothes.  
COLORS  
Fast  
For heavy to lightly soiled colorfast cottons, household linens, work and  
play clothes.  
DARK  
COLORS  
Medium  
For non-colorfast cottons and blends, and items that are labeled cold  
wash by the fabric manufacturer.  
EASY CARE  
CASUALS  
Medium  
Medium  
For wrinkle-free and permanent press items.  
For wrinkle-free and permanent press items. Provides agitate/pause  
cycles to clean your items  
.
KNITS  
Medium  
Slow  
Specially designed for normally soiled knits.  
DELICATES  
For lingerie and special-care fabrics with light to normal soil. Provides  
periods of agitation and soak during wash and rinse.  
ULTRA  
HANDWASH  
Very Slow  
For items labeled hand-washable with light soils. Provides periods of  
agitation and soak during wash and rinse.  
QUICK RINSE  
Medium  
For quickly rinsing chlorine, perspiration, stains, etc. out of clothes.  
Drain and spin any cycle at any time.  
DRAIN &  
SPIN  
Spin Only  
SOAK  
Medium  
Provides a soak of up to 24 hours. The washer will drain and spin at the  
end of the cycle.  
SPEED WASH Medium Fast For lightly soiled items that are needed in a hurry. Cycle time is  
approximately 20 minutes, depending on your household water pressure.  
GARMENT CYCLES  
The Garment Cycles are customized to provide optimum washing for a variety of fabrics  
and clothing types.  
Garment Cycles include:  
Jeans  
Underwear  
Towels  
Infant Wear  
Lingerie  
Khakis  
Play Clothes  
Everyday Wear  
Athletic Wear  
Mats/Rugs  
Sheets  
Dress Shirts  
Knit Shirts  
Silks/Linen  
Table Linen  
STAIN CYCLES  
The Stain Cycles are customized to provide optimum washing for specific types of stains.  
Press STAIN CYCLES, select the specific stain and follow the on-screen instructions. Stain  
selections include:  
Food Stains  
Body Stains  
Outdoor Stains  
Drink Stains  
Catsup  
Dingy Whites  
Grass  
Milk  
Chocolate  
Meat Juices  
Egg  
Perspiration  
Blood  
Grease  
Dirt  
Coffee/Tea  
Juice/Wine  
Soft Drinks  
Underwear Stain  
Ink  
7
 
About Clothes Care Cycles.  
PRESOAK  
To presoak a load and go straight into a wash cycle:  
Select your wash cycle, press the PRESOAK pad, then press the START pad.  
Each time you press PRESOAK, you will add three minutes of agitation, followed by  
12 minutes of soaking, for up to an hour of additional time. After the final soak  
period, the selected wash cycle begins.  
Uses the speed and water temperature of your selected wash cycle.  
QUICK RINSE  
Use this feature to quickly rinse chlorine, perspiration, stains, etc. out of clothes.  
The washer fills with water, agitates for three minutes, drains and spins. You may  
change the automatic settings if desired.  
On some models, QUICK RINSE is found under the WASH CYCLES menu.  
SPEED WASH  
For lightly soiled items that are needed in a hurry. Cycle time is approximately  
20 minutes, depending on your household water pressure.  
SOIL LEVEL  
The SOIL LEVEL setting determines the amount of agitation time.  
The highest SOIL LEVEL is the Stain Wash cycle, which adds a 30 minute soak and  
agitation at the beginning of the selected wash cycle.  
8
 
DRAIN & SPIN  
You can drain and spin any cycle at any time.  
On models with a DRAIN & SPIN pad, press to drain and spin.  
On models without a DRAIN & SPIN pad, press START to pause the washer, select  
DRAIN & SPIN from the WASH CYCLES menu, then press START again.  
CUSTOM 1 and CUSTOM 2 (on some models)  
Set up your favorite combination of settings and save them here for one-touch recall.  
These custom settings cannot be set while a cycle is in progress.  
To store a custom combination of settings:  
1. Select an EASY TOUCH setting.  
2. Change LOAD SIZE, SOIL LEVEL, WASH TEMPERATURE or SPIN SPEED to fit your  
needs.  
3. Select any OPTIONS you want.  
4. Press and hold the CUSTOM 1 or CUSTOM 2 pad until the washer beeps to store  
your selection.  
To recall your stored combination:  
Press the CUSTOM 1 or CUSTOM 2 pad, then press START.  
To reprogram the custom settings:  
Repeat steps 1–4 above.  
9
 
About controls features.  
START  
After you have selected a new cycle, press once to start the cycle.  
Press twice to select the last cycle used and start the washer.  
If the washer is running, press once to pause the cycle; press again to continue  
the cycle.  
STOP  
If the washer is running, press once to pause the cycle; press again to cancel  
the cycle.  
Time Remaining  
Displays the approximate time remaining until the end of the cycle, or the time  
remaining for DELAY START.  
Cycle time is affected by how long it takes the washer to fill. This depends on the  
water pressure in your home. The “smart” timer “learns” the amount of time it  
takes to fill your washer and adjusts the total time accordingly.  
10  
 
About cycle options.  
SIGNAL  
Alerts you when the cycle is complete.  
Press SIGNAL to select low, medium or high volume, or to turn the beeper off.  
2ND RINSE  
Adds a second cold rinse to any cycle.  
WARM RINSE  
Changes the final rinse of a wash cycle from a cold to a warm rinse.  
DELAY START  
Use to delay the start of your washer.  
1 Choose your wash cycle and any options.  
Press DELAY START. You can change the delay time in 30 minute increments by one  
2
of the following methods, depending on the model:  
Using the arrow pads beneath the Time Remaining display  
Repeatedly pressing the DELAY START pad until the desired time is shown  
3 Press the START pad to start the countdown.  
The countdown time will be shown in the Time Remaining display.  
About other features.  
Cycle Status Indicators  
On some models, cycle status indicator lights show what part of the cycle the washer  
is in. On models without indicator lights, the cycle status will show in the display.  
PerfecTemp Plus  
PerfecTemp Plus senses the incoming water temperature and adjusts the temperature  
of the fill water to meet the clothing manufacturer’s recommendations.  
The lid must be closed for PerfecTemp Plus to work.  
If your incoming water is too cold, detergent will not dissolve effectively and clothes  
may not get clean. If the water is too hot, fabrics could be damaged.  
PerfecTemp Plus adjusts these water temperature extremes for better washing  
performance.  
You may hear the water valves turning off and on while the water temperature is being  
adjusted. This is normal.  
11  
 
About washer features.  
Liquid Bleach Dispenser  
The dispenser dilutes liquid chlorine bleach before it reaches your wash load.  
1 Check clothing care labels for special instructions.  
2 Measure liquid bleach carefully, following instructions on the bottle.  
Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.  
Do not pour powdered bleach into bleach dispenser.  
Before starting the washer, pour measured amount of bleach directly into bleach  
dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered  
bleach, add it into the wash basket with your detergent.  
3
Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing  
can produce a toxic gas which may cause death.  
The Agitator Cap or Fabric Softener Dispenser (depending on model)  
Add water to dispenser until it reaches  
the maximum fill line.  
The agitator cap fits into the top of the  
agitator. If it accidentally comes off, simply  
put it back on.  
3
The fabric softener dispenser automatically  
releases liquid fabric softener at the proper  
time during the cycle.  
Do not stop the washer during the first spin.  
This will cause the dispenser to empty too  
soon.  
To use, follow these steps:  
Do not pour anything into the agitator if  
the agitator cap or dispenser is removed.  
Make sure dispenser is securely  
attached to agitator.  
1
Use only liquid fabric softener.  
2
Pour into dispenser, using amount  
recommended on package.  
Never pour fabric softener directly on  
clothes. It may stain them.  
Cleaning the Fabric Softener Dispenser  
1 Remove the dispenser from the top of the agitator.  
Separate the dispenser cup from the cover by grasping the top and pushing down on  
the inside of the cup with your fingers. Dispenser cup will pop free from the cover.  
2
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the  
following solution:  
3
1 US gallon (3.8 liters) warm water  
1/4 cup (60 ml) heavy duty liquid detergent  
1 cup (240 ml) bleach  
Separate for cleaning.  
If necessary, loosen build-up with a clean, soft cloth after soaking. Do not use a stiff  
brush; you may roughen the surface of the dispenser.  
4
5 Rinse and reassemble dispenser. Place dispenser back on the agitator.  
12  
 
Loading and using the washer.  
Always follow fabric manufacturer’s care label when laundering.  
Sorting Wash Loads  
Sort by color (whites, lights, colors), soil level,  
fabric type (sturdy cottons, easy care, delicates),  
and whether the fabric produces lint (terry cloth,  
chenille) or collects lint (velveteen, corduroy).  
Proper Use of Detergent  
Using too much detergent is a common cause  
of laundry problems. Today’s detergents are  
formulated to be effective without highly visible  
sudsing. Be sure to carefully read and follow  
manufacturer’s recommendations for how  
much detergent to use in your wash.  
You can use less detergent if you have soft water,  
a smaller load or a lightly soiled load.  
Loading the Washer  
Load dry items loosely, no higher than the  
top row of holes in the washer basket.  
When loading wet items, make sure you set  
the load/water level high enough to allow  
the items to move freely. Water level should  
just cover the clothes. To add items after  
washer has started, lift the lid and submerge  
additional items next to the agitator.  
Do not wrap long items like sheets or pants  
around the agitator.  
Do not wash fabrics containing flammable  
materials (waxes, cleaning fluids, etc.).  
Agitation will not start with the lid up.  
13  
 
Loading and using the washer.  
Always follow fabric manufacturer’s care label when laundering.  
Care and Cleaning of the Washer  
Wash Basket: Leave the lid open after washing to  
allow moisture to evaporate. If you want to clean  
the basket, use a clean soft cloth dampened with  
liquid detergent, then rinse. (Do not use harsh  
or gritty cleaners.)  
Moving and Storage: Ask the service technician to  
remove water from drain pump and hoses. See the  
Installation Instructions packed with product for  
information on how to reinstall the shipping rod to  
keep the tub stationary when moving the washer.  
For more information, visit www.GEAppliances.com,  
or call 800.GE.CARES (800.432.2737). Do not store  
the washer where it will be exposed to the weather.  
Fill Hoses: Hoses connecting washer to faucet  
should be replaced every 5 years.  
Exterior: Immediately wipe off any spills. Wipe with  
damp cloth. Try not to hit surface with sharp objects.  
Long Vacations: Be sure water supply is shut off at  
faucets. Drain all water from hoses if weather will  
be below freezing.  
Fabric Care Labels  
Below are fabric care label “symbols” that affect the clothing you will be laundering.  
WASH LABELS  
Machine  
wash  
cycle  
Normal  
Permanent Press/  
wrinkle resistant  
Do not wash  
Do not wring  
Gentle/  
delicate  
Hand wash  
Water  
temperature  
Hot  
(50°C/120°F)  
Warm  
(40°C/105°F)  
Cold/cool  
(30°C/85°F)  
DRY LABELS  
Tumble  
dry  
Do not dry  
(used with  
do not wash)  
Dry  
Normal  
Permanent Press/  
wrinkle resistant  
Gentle/  
delicate  
Do not tumble dry  
Heat  
setting  
High  
Medium  
Low  
No heat/air  
Special  
instructions  
Dry flat  
Line dry/  
hang to dry  
In the shade  
Drip dry  
BLEACH LABELS  
Bleach  
symbols  
Any bleach  
(when needed)  
Do not bleach  
Only non-chlorine bleach  
(when needed)  
14  
 
Before you call for service…  
Troubleshooting Tips  
Save time and money! Review the charts on the following pages, or  
visit www.GEAppliances.com. You may not need to call for service.  
PERFECTEMP PLUS  
Possible Causes  
What To Do  
PerfecTemp Plus wash  
temperature is incorrect  
The washer is in a cold rinse cycle This is normal. The PerfecTemp Plus feature is designed  
not to activate during a cold rinse cycle to improve the  
energy efficiency of your washer.  
(Review PerfecTemp  
All the water in the household  
Wait until the water in the water heater is heated to the  
correct temperature.  
Plus in the About washer water heater has been used  
features section)  
PERFORMANCE  
Clothes too wet  
Possible Causes  
What To Do  
Incorrect spin speed  
selected  
Make sure the spin cycle selected matches the load you  
are washing. Some fabrics will feel wetter when rinsed  
with cold water.  
Colored spots  
Incorrect use of fabric  
softener  
Check fabric softener package for instructions and follow  
directions for using dispenser.  
Pretreat stain and rewash.  
Dye transfer  
Sort whites or lightly colored items from dark colors.  
Grayed or yellowed  
clothes  
Not enough detergent  
Use more detergent (especially with larger loads).  
Be sure to follow detergent manufacturer’s directions.  
Hard water  
Use a water conditioner like Calgon brand or install  
a water softener.  
Water is not hot enough  
Washer is overloaded  
Make sure water heater is delivering water at  
120°F–140°F (48°C–60°C).  
Select load size to match clothes load.  
Detergent is not  
dissolving  
Add detergent as wash basket fills with water before  
you load clothes.  
Dye transfer  
Sort clothes by color. If fabric label states wash separately,  
unstable dyes may be indicated.  
Lint or residue on  
clothes  
Clothes are air or line dried  
If you do not dry your clothes with a clothes dryer, your  
clothes may retain more lint.  
Incorrect sorting  
Separate lint producers from lint collectors.  
Washing too long  
Wash small loads for a shorter time than larger loads.  
Detergent not dissolving  
Add detergent as wash basket fills with water, before you  
load clothes.  
Try a liquid detergent.  
Use warmer water temperature.  
Overloading  
Load clothes no higher than the top row of holes in the  
washer basket.  
Make sure load size selected matches clothes load size.  
Incorrect use of fabric softener  
Wash speed is too fast  
Check fabric softener package for instructions and follow  
directions for using dispenser.  
Choose a wash cycle with a slower wash speed.  
15  
 
Before you call for service…  
PERFORMANCE (cont.)  
Pilling  
Possible Causes  
What To Do  
Result of normal wear on  
poly-cotton blends and  
fuzzy fabrics  
While this is not caused by the washer, you can slow the  
pilling process by washing garments inside out.  
Snags, holes, tears, rips  
or excessive wear  
Pins, snaps, hooks, sharp  
buttons, belt buckles,  
zippers and sharp objects  
left in pockets  
Fasten snaps, hooks, buttons and zippers.  
Remove loose items like pins, objects in pockets  
and sharp buttons.  
Turn knits (which snag easily) inside out.  
Undiluted chlorine bleach  
Check bleach package instructions for proper amount.  
Never add undiluted bleach to wash or allow clothes  
to come in contact with undiluted bleach.  
Chemicals like hair bleach  
or dye, permanent wave  
solution  
Rinse items that may have chemicals on them before  
washing.  
Wrinkling  
Improper sorting  
Avoid mixing heavy items (like work clothes) with  
light items (like blouses).  
Try a fabric softener.  
Overloading or  
incorrect water level  
Load your washer so clothes have enough room  
to move freely with water covering all of the clothes.  
Incorrect wash and  
dry cycles  
Match Cycle selection to the type of fabric you are  
washing (especially for easy care loads).  
Repeated washing in  
water that is too hot  
Wash in warm or cold water.  
OPERATION  
Possible Causes  
What To Do  
Washer pauses in cycle  
The ULTRA HANDWASH,  
DELICATES or CASUALS  
cycle was chosen  
This is normal. The washer alternates between agitate  
and soak during the ULTRA HANDWASH, DELICATES and  
CASUALS cycles to get your clothes cleaner with less wear.  
The highest SOIL LEVEL  
setting was chosen  
The highest SOIL LEVEL setting adds a 15 minute  
Stain Wash agitate and soak period at the beginning  
of the wash cycle.  
Washer won’t operate  
Control panel is asleep  
This is normal. Press POWER to activate the  
control panel.  
Washer is unplugged  
Make sure cord is plugged securely into a working outlet.  
Turn both hot and cold faucets fully on.  
Check controls.  
Water supply is turned off  
Controls are not set properly  
Lid is open—safety feature  
prevents agitation and spinning  
when lid is up.  
Close lid and reset cycle, to the beginning if necessary.  
Circuit breaker/fuse is  
tripped/blown  
Check house circuit breakers/fuses. Replace fuses or  
reset breaker. Washer should have separate outlet.  
Electronics need to be reset  
Unplug washer, wait 2 minutes, plug back in and press  
POWER.  
START was not pressed  
Press START.  
Extremely low water pressure  
Press START again.  
Washer was accidentally paused  
when starting Delay Start  
If the light on the DELAY START pad is flashing, the  
washer is paused. Press START to restart the countdown.  
16  
 
WATER  
Too many suds  
Possible Causes  
What To Do  
Type of detergent  
Switch to a lower sudsing detergent brand and follow  
instructions on package.  
Very soft water  
Try less detergent.  
Too much detergent  
Measure your detergent carefully. Use less soap if you  
have soft water, a smaller load or a lightly soiled load.  
Water leaks  
Fill hoses or drain hose is  
improperly connected  
Make sure hose connections are tight at faucets  
and at washer.  
Make sure end of drain hose is properly connected  
to washer and correctly inserted in and secured to  
drain facility.  
Household drain may  
be clogged  
Check household plumbing. You may need to call a  
plumber.  
Constant water pressure  
to the fill hoses at the  
water source  
Tighten hoses at the faucets and turn the water off after  
each use.  
Check condition of the fill hoses; they should be  
replaced every 5 years.  
Using too much detergent  
in washer  
Use less detergent. Use less soap if you have soft water,  
a smaller load or a lightly soiled load.  
Water temperature  
is incorrect  
Control is not set properly  
Check water temperature control and adjust.  
Water supply is turned off  
or improperly connected  
Turn both hot and cold faucets fully on and make sure  
hoses are connected to correct faucets.  
Water valve screens are  
stopped up  
Turn off the water source and disconnect water fill  
hoses from the upper back of the washer. Use a brush or  
toothpick to clean the screens in the machine. Reconnect  
the hoses and turn the water back on.  
House water heater is  
not set properly  
Make sure house water heater is delivering water  
at 120°F–140°F (48°C–60°C).  
PerfecTemp Plus feature  
The lid must be closed for PerfecTemp Plus to work.  
Reset cycle.  
was not activated  
Water pumped out  
before cycle is  
complete  
Lid lifted or cycle was put in  
pause for over 24 hours  
Water won’t drain  
Drain hose is kinked or  
improperly connected  
Straighten drain hose and make sure washer is not sitting  
on it.  
Top of drain outlet should be less than 8 ft (2.5 m)  
above floor.  
Water spraying during  
spin cycle  
Washer in spin cycle  
Spray rinse during a spin cycle is normal.  
Washer did not fill  
to chosen level  
Extremely low water pressure  
Inlet hoses are kinked  
Press the START button again.  
Straighten hoses.  
Water valve screens are  
stopped up  
Turn off the water source and disconnect water fill  
hoses from the upper back of the washer. Use a brush or  
toothpick to clean the screens in the machine. Reconnect  
the hoses and turn the water back on.  
Water fills and drains  
at the same time  
Drain stand pipe is too low  
Drain stand pipe must be above 30(76.2 cm).  
17  
 
Before you call for service…  
NOISE  
Washer is noisy  
Possible Causes  
What To Do  
Washer is uneven  
To level the front of the washer, adjust the front leveling  
legs by rotating the individual leg in the proper direction  
for up or down. To level back of washer, lift back of  
machine 4(11 cm) and set down.  
Washer load is  
unbalanced  
Press START to pause the washer, open the lid and  
redistribute the load evenly. Close the lid and press  
START again.  
Shipping rod is still assembled  
in unit  
To remove shipping rod from washer, pull yellow tag and  
attached rod from the bottom right hand side of washer.  
Washer is sitting too close  
to wall (causes knocking  
during cycle)  
Pull washer away from the wall; about 4(11 cm)  
is needed.  
PerfecTemp Plus feature  
is being used  
This is normal. PerfecTemp Plus turns water valves off  
and on to adjust water temperature.  
OTHER  
Possible Causes  
What To Do  
Labels on the exterior  
of the washer will not  
peel off cleanly  
Occasionally the adhesive  
used on the labels does  
not release cleanly  
Use a hair dryer set at the lowest heat setting, directing  
the air at the label for a short amount of time. This will  
release the adhesive easily, without damaging the surface  
of the washer.  
18  
 
GE Washer Warranty.  
All warranty service provided by our Factory Service Centers,  
Staple your receipt here.  
Proof of the original purchase  
date is needed to obtain service  
under the warranty.  
or an authorized Customer Care® technician. To schedule service,  
or call 800.GE.CARES (800.432.2737).  
For The Period Of: We Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the washer which fails due to a defect in materials or workmanship. During this full  
one-year warranty, GE will also provide, free of charge, all labor and related service costs to replace  
the defective part.  
Second Year  
From the date of the  
original purchase  
Any part of the washer which fails due to a defect in materials or workmanship. During this additional  
one-year limited warranty, you will be responsible for any labor or related service costs.  
Third through Fifth Year The suspension rod and spring assembly, and main electronic control board, if any of these parts  
From the date of the  
original purchase  
should fail due to a defect in materials or workmanship. GE will also replace the washer lid or  
cover, if they should rust under operating conditions. During this additional three-year limited  
warranty, you will be responsible for any labor or related service costs.  
Third through Tenth Year The transmission and outer washer tub, if any of these parts should fail due to a defect in materials  
From the date of the  
original purchase  
or workmanship. During this additional eight-year limited warranty, you will be responsible for any  
labor or related service costs.  
Lifetime of Product  
From the date of the  
original purchase  
The washer basket, if it should fail due to a defect in materials or workmanship. During this product  
lifetime limited warranty, you will be responsible for any labor or related service costs.  
What Is Not Covered:  
Service trips to your home to teach you how to use  
the product.  
Replacement of house fuses or resetting of circuit  
breakers.  
Improper installation.  
Damage to the product caused by accident, fire, floods or  
acts of God.  
Failure of the product if it is abused, misused, or used for  
other than the intended purpose or used commercially.  
Incidental or consequential damage caused by possible  
defects with this appliance.  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the  
warranty excludes the cost of shipping or service calls to your home.  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you  
may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or  
your state’s Attorney General.  
Warrantor: General Electric Company. Louisville, KY 40225  
19  
 
Consumer Support.  
GE Appliances Website  
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,  
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,  
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts”  
your questions, and so much more...  
Schedule Service  
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at  
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal  
business hours.  
Real Life Design Studio  
GE supports the Universal Design concept—products, services and environments that can be used by  
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and  
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen  
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call  
800.TDD.GEAC (800.833.4322).  
Extended Warranties  
Purchase a GE extended warranty and learn about special discounts that are available while your warranty  
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.  
GE Consumer Home Services will still be there after your warranty expires.  
Parts and Accessories  
Individuals qualified to service their own appliances can have parts or accessories sent directly to their  
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by  
phone at 800.626.2002 during normal business hours.  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally  
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause  
unsafe operation.  
Contact Us  
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details  
including your phone number, or write to: General Manager, Customer Relations  
GE Appliances, Appliance Park  
Louisville, KY 40225  
Register Your Appliance  
Register your new appliance on-line—at your convenience! Timely product registration will allow for  
enhanced communication and prompt service under the terms of your warranty, should the need arise.  
You may also mail in the pre-printed registration card included in the packing material.  
Printed in the United States  
 

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